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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reggie Carveth

February 4, 2025

5  out of  5
rating by Reggie Carveth
"This insurance agency was referred to me by a friend who used to be in the business and I am glad I switched. Great customer service and follow up on communication. Always available over the phone and no surprises."
We responded:
"Reggie, thanks for sharing your "5-STAR" experience. Our team strives to provide excellent customer service to meet the needs of our clients."
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Mitch Bever

January 28, 2025

5  out of  5
rating by Mitch Bever
"Teri was awesome! Went above and beyond to make sure our needs were met."
We responded:
"Mitch, we appreciate the review and complimenting Teri for her wonderful efforts to take care of you and your family. Our team loves taking care of you and all of our customers."
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Seth Jenson Realtor

January 24, 2025

5  out of  5
rating by Seth Jenson Realtor
"Ryan is fantastic—honest, knowledgeable, and truly cares about his customers. He takes excellent care of everyone he works with and seems to know just about everyone in town. He’s the guy you want in your corner when you’re in a bind. I can’t recommend Ryan and his team enough. Keep up the great work, and thank you for protecting the people of Parker!"
We responded:
"Thanks Seth! We do our best for our clients, just as you do for your clients. We appreciate your confidence!"
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Jay

January 15, 2025

5  out of  5
rating by Jay
"Dylan provided excellent customer service. He walked me through all of the details of both my auto and home policies and answered all of my questions."
We responded:
"Thanks Jay! Dylan and our team appreciates your review and gratitude for his efforts. We love taking care of customers and helping them understand and feel confident with their coverages."
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Rick Goins

December 25, 2024

5  out of  5
rating by Rick Goins
"Linda Hermance-Parker in Ryan's office provides the best customer service I've ever had. Always returns calls, always knows the answer, and always helpful. She found a huge discount for us when we renewed our policies this year. Highly recommend her and Ryan."
We responded:
"Rick, thanks for the great review and complimenting Linda on her customer service skills. She and the rest of our team appreciate serving you and other customers, especially when it comes to making sure you have the best coverage at the best price!"
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Asterios P.R. Têtu (Ster)

December 14, 2024

1  out of  5
rating by Asterios P.R. Têtu (Ster)
"Setup a policy. Paid. Called to cancel the same day because of a change in plans. I expected and was told I would be refunded. 10 days later, they haven't canceled the policy, I haven't been refunded, State Farm customer care can't do anything about it and I am still being billed for another month of service that should never have been billed and without coverage. Completely unacceptable and 100% incompetent."
We responded:
"Paul, thanks for sharing your concerns. This matter is being addressed with State Farm and in the process of being remedied. Thanks for your patience and understanding."
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Tini Barg

November 4, 2024

5  out of  5
rating by Tini Barg
"Teri is a professional; she knows exactly where and how to find the answer if she doesn't have one. She thoroughly explained everything that was being insured. We highly recommend Teri to anyone in need of insurance."
We responded:
"Tini, thanks for the recognizing how awesome Teri is! She and our entire team strive to take great care of customers as we customize your coverage to meet your goals and needs. We appreciate serving you and your family."
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Anthony Daldin

November 1, 2024

5  out of  5
rating by Anthony Daldin
"I have been using Ryan and his team as my insurance agents for many years and they are always extremely responsive and helpful. When I have any issues calling State Farm directly to figure something out, Ryan and his team are always there to help assist wherever possible. I'm very lucky to have such a great local agent and team and cannot recommend them enough to family and friends!"
We responded:
"Hi Anthony, we really appreciate your great review and complementing our team's efforts to care of you and your family. We always strive to be responsive, helpful, and professional for all customers. Please send your friends, family, and neighbors our way for a complimentary review of their coverage needs."
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Judy Sirokman

October 25, 2024

5  out of  5
rating by Judy Sirokman
"Excellent personal service by Linda and Tracy. Both so helpful and friendly, felt like they truly cared about me and my family"s welfare. Feel like they are my good friends. Not superficial, but knowledgeable, friendly and caring. An asset to the State Farm family. Highly recommend this specific office. Thank you"
We responded:
"Judy, thanks for the great review and complimenting the friendly and knowledgeable service you receive from Linda and Traci! Our team loves our customers like family and always strive to provide friendly and professional service to all customers."
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Jerimiah Baldwin

October 4, 2024

5  out of  5
rating by Jerimiah Baldwin
"Just had an amazing experience with Dylan at State Farm! He was super knowledgeable and helped me fine-tune my policy to fit exactly what I needed. Plus, he saved me a TON of money. If you're looking for insurance help, I highly recommend reaching out to him!"
We responded:
"Jerimiah, thanks for the great review and sharing your awesome experience with Dylan. We hear stories like this all the time about him and the other team members here at the Hume Agency. We really appreciate the opportunity to save you money and serve you and your family!"
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Danielle Dooris

September 27, 2024

5  out of  5
rating by Danielle Dooris
"My husband and I had a great experience working with Dylan from State Farm. I was pleasantly surprised to learn that I was overpaying by a significant amount, and Dylan was able to help me save hundreds of dollars. I am very grateful for his assistance! I highly recommend State Farm!"
We responded:
"Danielle, glad to hear Dylan took great care of you. He and our team love to help customers save money and customize your coverage needs to meet your budget goals. We appreciate your trust!"
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Rohan Kalahasthi

September 26, 2024

5  out of  5
rating by Rohan Kalahasthi
"One of my work colleagues introduced me to Sarah, an agent at this Statefarm office. I have to say she is one of the most pleasant human beings I have worked with. Of course, price was a big factor in choosing Statefarm. But I did get quotes from other companies and prices were about the same. But the reason I chose Statefarm is purely because of the amazing customer experience I had because of Sarah. She was extremely cordial and thoughtful in her communication be it emails or phone calls. In a world driven by Automation and Technology, the ability to emphatize and have a meaningful conversation with the Customer has become so underrated but I am glad I found Sarah who patiently understood my needs and gave me the best solution possible. I would highly recommend this place."
We responded:
"Wow! Thanks for the great review and sharing your thoughts about Sarah's personal efforts to take care of you. Our entire team values personal relationships and always strives to have meaningful conversations to provide professional and friendly service to all customers."
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Doug Newton Jr

September 25, 2024

5  out of  5
rating by Doug Newton Jr
"Ryan and his team are doing a great job! Teri was in direct contact with us whenever we needed or had a question regarding coverages. Thanks again!"
We responded:
"Thanks for the great review and compliments of Teri and our team! We appreciate serving you and helping address your insurance coverage needs."
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Sama Hasan

September 20, 2024

5  out of  5
rating by Sama Hasan
"Dylan was very nice and respectful when talking to me, he also explained everything in all the details left me with no questions to ask because of how professional he is. We were able to switch insurance companies and save a lot of money by switching to State Farm. Thank you so much again Dylan! 🙂"
We responded:
"Sama, thanks for the great review and recognizing Dylan for his efforts and expertise. Our team strives to take great care of our customers with all insurance and financial services needs."
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J H

September 17, 2024

5  out of  5
rating by J H
"Ryan Hume with State Farm is great to work with. He by far has the best office staff that is always willing to go the extra step to help you with any insurance need."
We responded:
"Thanks for the kind words and great review. Our team always strives to go the extra mile for our customers to be sure you have the right coverage at the right price!"
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Sara Kroske

September 15, 2024

5  out of  5
rating by Sara Kroske
"Ryan and his staff are amazing. They keep me informed and up to date with my policies and procedures. I really appreciate what they do to help me keep on top of things. Thank you for your help and support."
We responded:
"Sally, thanks for your review and confidence in our team. We appreciate the opportunity to serve you and your family. "
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Kimberly Willahan

September 11, 2024

5  out of  5
rating by Kimberly Willahan
"Dylan is fantastic! We appreciate his kindness, follow-up, and efficiency!!"
We responded:
"Kimberly, thanks for the shout-out about Dylan! He adds to the strength of our team, and we all appreciate serving you and other customers. Thanks for your trust!"
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rcoray

August 29, 2024

5  out of  5
rating by rcoray
"Always great to work at people who are good at what they . Teri put together a home and auto coverage package that cost less than half of what we were paying previously."
We responded:
"Thanks for the great review and being another happy customer. Teri and our team love customizing coverages and discounts to meet the needs and budget of our customers. Welcome to the family!"
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Tiffany Lozoya

August 26, 2024

5  out of  5
rating by Tiffany Lozoya
"Dylan Eakle was a huge help with getting my car and homeowners insurance squared away! Great customer service!"
We responded:
"Tiffany, thanks for the great review and confidence in Dylan! He and the rest of our team do our best to serve the needs of our customers... balancing coverage and budget goals."
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Rob

August 22, 2024

5  out of  5
rating by Rob
"Teri was amazing and answered all of my million questions. Definitely recommend working with this office!"
We responded:
"Thanks Rob! Teri is GREAT and loves answering questions. Our team is no different and is here for you and your family!"
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Anil Saxena

August 21, 2024

5  out of  5
rating by Anil Saxena
"Love working with the Hume State Farm agency. They are so responsive and easy to work with!"
We responded:
"Anil, thanks for the wonderful review and confidence in our team. We love working with you too and appreciate your trust!"
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Eric DePinto

August 13, 2024

5  out of  5
rating by Eric DePinto
"Amazing experience all around. Great communication and was able to save our family money."
We responded:
"Eric, we appreciate you sharing your great customer service and money-saving experience! We strive to meet and exceed customer expectations. Thanks for the opportunity to serve you."
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Shelly Gross

August 8, 2024

5  out of  5
rating by Shelly Gross
"Dylan did a great job at explaining all the coverages. He has great customer skills and was a pleasure to work with."
We responded:
"Shelly, thanks for sharing your appreciation for Dylan. He and the rest of our team strive to do our best to provide professional and friendly advice and service for all of our customers. We value our relationship with you!"
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David Miles

August 8, 2024

5  out of  5
rating by David Miles
"The team has been great to work with, and had great pricing."
We responded:
"David, thanks for the great review and complimenting the team and competitive pricing. We appreciate serving you and your family."
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Nataly von Pflug

June 28, 2024

5  out of  5
rating by Nataly von Pflug
"I just purchased my first ever home and needed homeowners insurance. Teri at StateFarm was super helpful in getting me the best quotes for homeowners and my vehicles and she worked fast to get me all set up before closing. Definitely feel like I am in good hands and would recommend her if you’re on the search as well. :)"
We responded:
"Nataly, thanks for the wonderful review and sharing your experience with Teri. She and the rest of my agency team really show what it means to be good neighbors. You are definitely in better hands with us! ;)"